Privacy Policy

1. Introduction

Smart Dealership is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and our Website. Please read this policy carefully to understand our practices regarding your personal data.

At Smart Dealership, we believe that transparency is key to building trust with our users. We strive to provide you with a seamless and personalized experience while respecting your privacy rights. Our team has worked diligently to create a comprehensive privacy policy that addresses all aspects of data handling within our application.

2. Information We Collect

Personal Information:

• Name: Collected during the registration process to create your user profile.
• Email Address: Used for account creation, login, and communication purposes.
• Phone Number: Optional information for account recovery and enhanced communication.
• Profile Picture: If you choose to upload one, to personalize your account.

Usage Data:

Information about how you use the App, including:

• Feature interactions and preferences
• Time spent on different sections of the App
• Frequency of App usage
• Interaction with other users (if applicable)
• Device information (e.g., device type, operating system)

Note: We do not collect sensitive personal information beyond what is necessary for the functionality of the App.

3. How We Use Your Information

• Account Management: To create and manage your user account, ensuring a personalized experience tailored to your preferences.
• Service Improvement: To enhance and personalize your experience within the App, continuously refining our features based on user feedback and usage patterns.
• Communication: To send you important updates, notifications, and promotional materials (you can opt-out at any time). We strive to keep you informed about new features, special offers, and important changes to our service.
• Analytics: To monitor App performance and usage patterns for continuous improvement. This helps us identify areas where we can enhance user experience and streamline our processes.
• Customer Support: To provide efficient and effective support when you reach out with questions or concerns about our service.
• Fraud Prevention: To detect and prevent fraudulent activities, ensuring a safe and secure environment for all our users.

4. Data Protection

• Security Measures: We implement advanced security protocols and encryption technologies to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes regular security audits and penetration testing to identify and address potential vulnerabilities.
• Access Control: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality. We employ strict access controls and monitoring systems to ensure data integrity.
• Data Encryption: All data transmissions between your device and our servers are encrypted using industry-standard SSL/TLS protocols.
• Regular Backups: We perform regular backups of our systems to prevent data loss in case of unforeseen events.

5. Data Sharing and Disclosure

• Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our App, conducting our business, or servicing you, provided they agree to keep your information confidential. These partners are carefully vetted to ensure they meet our high standards for data protection.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. This includes responding to court orders, subpoenas, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website of any change in ownership or uses of your personal information.

6. Your Rights

• Access and Correction: You have the right to access and update your personal information at any time through the App settings. We believe in empowering our users to maintain control over their data.
• Data Deletion: You can request the deletion of your personal data by contacting our support team. We will process your request within a reasonable timeframe, subject to any legal obligations to retain certain information.
• Opt-Out: You can opt-out of receiving promotional communications by adjusting your notification settings within the App. We respect your communication preferences and make it easy for you to manage them.
• Data Portability: Upon request, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: If you have previously given consent for certain data processing activities, you have the right to withdraw that consent at any time.

7. Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

We encourage parents and guardians to monitor their children's internet usage and to help enforce this policy by instructing their children never to provide personal information through our App without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our App, please contact us, and we will endeavor to delete that information from our databases.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

When we make significant changes to this policy, we will notify you through a prominent notice on our App or by sending an email to the address associated with your account. This ensures that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

9. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The criteria used to determine our retention periods include:

• The length of time you have an account with us
• Whether there are legal or contractual obligations that exist that require us to retain the data for a certain period of time
• Whether retention is advisable considering our legal position (for example, regarding applicable statutes of limitations, litigation, or regulatory investigations)

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Smart Dealership will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.